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Secret Smash FAQs

What is Secret Smash?

Secret Smash is a heart-shaped customizable gift that comes with secret surprises buried in four pounds of mesmerizing Kinetic Sand. Each comes with two cards (one of which is personalized with your own message). Choose your sand from four Kinetic Sand colors. We handle the rest and ship it directly to your gift recipient.

Can I order more than one Secret Smash?

We’re so thrilled that you’re interested in buying more! Given the custom-made nature of this item, we are unable to process multiple orders in one transaction. If you want to order another one, complete your first purchase - then create your second order by repeating the process.

Can I expedite my shipping?

Currently, due to the custom-made nature of our product, we only offer our standard shipping method. We do not offer expedited shipping.

What are the dimensions of this product?

The Kinetic Sand Secret Smash is 6.25” W X 5.75” L x 3.5” H and contains 4 pounds of Kinetic Sand!

Who can I give this product to?

Everyone deserves to be delighted with a Secret Smash on their doorstep. Send this to your sweetheart, your best friend, your child, your sister, your neighbor, your co-worker, your nephew, your bridesmaid, your grand-aunt, your roommate, your boss, your favorite Presidential candidate, your barista, your mailman, or any other special person in your life. Kinetic Sand is safe for anyone 3 years and over.

Can I cancel my Secret Smash order?

As each order is immediately sent to be custom-made upon purchase, we are unable to accept cancellations or make changes to any order.

Where can I learn more about Shipping and Returns?

Click here for more details.