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THESE ITEMS ARE USUALLY BOUGHT WITH

Shipping + Returns

EMAIL CONFIRMATION

After you place your order, you will receive an email confirming your purchase. Can’t find this email? Check your spam mailbox. Still can’t find it? Please contact us at kineticsandsupport@spinmaster.com.

SHIPPING

Each of our orders is shipped via FedEx SmartPost or UPS Ground and will typically be processed, printed, and shipped within 7-10 business days from the date the order was placed (excluding weekends and holidays). Currently, we do not offer expedited shipping.

TRACKING INFORMATION

Every order will receive tracking information via email approximately 2-3 business days (excluding weekends and holidays) after the order has been placed.

RETURN POLICY

If there is a problem with your order, please contact us at kineticsandsupport@spinmaster.com.

CANCELLATIONS

We start working on your order immediately and are unable to accept cancellations.